Wizz Air is a Hungarian low-cost airline that operates across Europe, the Middle East, and North Africa.
Although the airline is known for its low fares, flight delays can be a common occurrence.
However, passengers are entitled to compensation under EU Regulation 261/2004 if their flight is delayed by more than three hours.
In this article, we'll go over how to claim Wizz Air compensation for flight delays.
Understanding Your Rights as a Passenger
How to Claim Wizz Air Flight Delay Compensation
Common Reasons for Wizz Air Flight Delays
When Can You Not Claim Compensation?
How Long Does it Take to Receive Flight Delay Compensation?
What to Do if Your Claim is Rejected
Understanding Your Rights as a Passenger
Passengers are entitled to compensation under EU Regulation 261/2004 if their flight is delayed by more than three hours.
The compensation amount varies depending on the length of the delay and the distance of the flight.
Passengers are entitled to:
- €250 for flights up to 1,500 km delayed by more than three hours
- €400 for flights between 1,500 km and 3,500 km delayed by more than three hours
- €600 for flights over 3,500 km delayed by more than three hours
In addition to compensation, passengers are also entitled to food, drinks, and accommodation if the delay is longer than two hours.
How to Claim Compensation from Wizz Air
To claim Wizz Air flight delay compensation, you'll need to follow these steps:
- Keep all of your flight documents, including your boarding pass and ticket.
- Collect evidence of the delay, such as emails or announcements from Wizz Air, and take note of the delay time.
- Fill out Wizz Air's online compensation form.
- Attach all relevant documents and evidence to the compensation form.
- Submit the form and wait for a response from Wizz Air.
It's important to note that Wizz Air has a time limit of two years for compensation claims, so make sure to file your claim as soon as possible.
Common Reasons for Wizz Air Flight Delays
There are several common reasons why Wizz Air flights may be delayed, including:
- Adverse weather conditions
- Technical issues with the aircraft
- Airport congestion
- Air traffic control restrictions
- Industrial action by airport staff
If your flight is delayed for any of these reasons, you may still be entitled to compensation under EU Regulation 261/2004.
When Can You Not Claim Compensation?
Passengers are not entitled to compensation if the delay is caused by extraordinary circumstances beyond the airline's control.
These circumstances may include:
If the delay is caused by any of these circumstances, the airline is not obligated to provide compensation or any other form of assistance.
How Long Does it Take to Receive Compensation?
The length of time it takes to receive compensation from Wizz Air can vary.
In some cases, passengers may receive compensation within a few weeks of filing a claim.
However, in other cases, it may take several months for the airline to process the claim and issue payment.
What to Do if Your Claim is Rejected
If your claim for compensation is rejected by Wizz Air, you can escalate the matter to the National Enforcement Body (NEB) in the country where the delay occurred.
The NEB will investigate the claim and make a decision on whether or not the airline is required to pay compensation.
If you experience a Wizz Air flight delay, it's important to know your rights as a passenger.
Under EU Regulation 261/2004, you may be entitled to compensation, food, drinks, and accommodation if the delay is longer than two hours.
By following the steps outlined in this article, you can increase your chances of receiving Wizz Air compensation.
